Privacy Policy

At 93 Travellers & Tours, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect information to provide and improve our services. This includes:

  • Communication Information: Details from your interactions with our customer support, including chat and email communications.

  • Personal Information: Name, contact details (email address, phone number), and identification details when you book a tour, rent a car, or request tour guidance.

  • Payment Information: For bookings, we may collect payment information such as credit/debit card details, which are processed securely through trusted payment processors.

  • Technical Information: IP address, browser type, pages visited, and other similar information through cookies and other tracking technologies.

2. How We Use Your Information

We use your personal information to:

  • Ensure compliance with legal requirements and protect our business and users from fraud.

  • Facilitate bookings, reservations, and rentals.

  • Provide you with tour guidance and customized itineraries.

  • Communicate important updates about your bookings or tours.

  • Improve our website and services based on user feedback and preferences.

3. Sharing Your Information

We respect your privacy and do not sell your information. However, we may share your information with:

  • Service Providers: Third parties that assist us in processing payments, providing customer support, or managing bookings.

  • Legal Obligations: Authorities or organizations if required by law, for fraud prevention, or to protect the safety and rights of others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience on our website. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

5. Data Security

We take data security seriously and implement industry-standard measures to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or limit the use of your information. Contact us to exercise these rights, and we’ll respond as applicable law requires.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices.

8. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated effective date.